Last Updated: March 1, 2026
These Terms of Service ("Terms") form a binding agreement between ChatPRD, LLC ("ChatPRD," "we," "us," or "our") and the individual or entity accessing or using the Service ("Customer," "you," or "your").
If you use the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity.
If you have entered into a separate written agreement with ChatPRD governing your use of the Service, that agreement controls in the event of any conflict with these Terms.
"Service" means ChatPRD's cloud-based software platform, including related applications, websites (including chatprd.ai and app.chatprd.ai), AI features, integrations, and support.
The Service is provided on an "as available" basis. ChatPRD does not guarantee uninterrupted availability, uptime, or error-free operation. We may modify, suspend, or discontinue any part of the Service at any time for operational, security, legal, or maintenance reasons.
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service.
You agree to provide accurate and complete registration information and keep it current. You are responsible for all activity under your account and for maintaining the confidentiality of login credentials.
If you create or join a workspace, designated administrators may manage membership, permissions, billing, and access to Customer Content. You are responsible for ensuring that all users associated with your workspace comply with these Terms.
You may not (and may not permit others to):
We may suspend, restrict, or terminate access if we reasonably believe there has been a violation of these Terms, a security risk, non-payment, abuse, or if required by law.
"Customer Content" means content you or your users submit to the Service, including prompts, documents, files, integration data, and stored outputs.
As between you and ChatPRD, you retain ownership of your Customer Content.
You grant ChatPRD a limited, non-exclusive license to host, copy, process, transmit, and display Customer Content solely as necessary to provide, secure, and maintain the Service and as otherwise permitted by these Terms.
You represent and warrant that you have all rights necessary to provide Customer Content and that its use in connection with the Service does not violate any law or third-party rights.
The Service includes artificial intelligence and machine learning features that generate suggestions, drafts, recommendations, and other outputs ("Output").
You acknowledge and agree:
ChatPRD is not responsible for decisions made or actions taken based on Output.
We do not use Customer Content to train general AI models.
We may use aggregated and de-identified data derived from use of the Service to operate, maintain, and improve the Service. We will not attempt to re-identify de-identified data except as required by law or to validate de-identification processes.
Output may not be unique, and similar output may be generated for other users.
The entire risk arising out of use or performance of the Service and Output remains with you.
If you enable integrations with third-party services (e.g., Slack, Jira, Linear), you authorize ChatPRD to access and process data from those services as necessary to provide the integration.
Third-party services are governed by their own terms and privacy policies. ChatPRD is not responsible for third-party services, outages, changes, or data practices.
Your use of the Service is subject to:
If the DPA applies, it controls over these Terms and the Privacy Policy for matters relating to personal data processing.
We may update the Security Policy from time to time. Updates will not materially reduce protections during a paid subscription term.
Subscriptions automatically renew unless canceled before renewal. Fees are non-refundable except as required by law.
We may change pricing upon at least 30 days' notice, effective at the next renewal term.
Promotional offers and codes:
The Service, including software, AI systems, design, and underlying technology (excluding Customer Content), is owned by ChatPRD and its licensors.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to access and use the Service during your subscription term.
Nothing in these Terms creates a partnership, joint venture, fiduciary, or agency relationship.
You are solely responsible for maintaining independent backups of Customer Content.
ChatPRD does not guarantee data retention, availability, or recovery following suspension or termination.
THE SERVICE AND OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE."
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHATPRD DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
You agree to defend and indemnify ChatPRD against third-party claims arising out of: (1) your Customer Content, or (2) your violation of these Terms or applicable law.
Before filing a claim, you agree to attempt informal resolution by contacting hello@chatprd.ai.
Except for claims seeking injunctive relief or eligible for small claims court, disputes will be resolved by binding arbitration on an individual basis.
You waive any right to participate in class or representative actions.
The Federal Arbitration Act governs interpretation and enforcement of this section.
These Terms are governed by the laws of the State of California. For disputes not subject to arbitration, California state or federal courts have exclusive jurisdiction.
ChatPRD is not liable for delays or failures caused by events beyond its reasonable control, including internet outages, labor disputes, governmental actions, or third-party service failures.
You may not assign these Terms without prior written consent. Any attempted assignment in violation of this section is void.
These Terms, together with the Privacy Policy, DPA (if applicable), and Security Policy, constitute the entire agreement between you and ChatPRD unless replaced by a separate written agreement.
ChatPRD, LLC
2261 Market Street STE 10575
San Francisco, CA 94114
hello@chatprd.ai